1. Introduction
Pre-Ride is a Software as a Service (SaaS) platform designed to help used motorcycle dealerships manage inventory, business records, vehicle information, documents, customer information and their online showroom.
This Privacy Policy explains how information is collected, used, stored and protected when you use the Pre-Ride website, platform and related services.
By accessing or using Pre-Ride, you acknowledge this Privacy Policy.
2. Information We Collect
When you register for or use Pre-Ride, we may collect information necessary to provide and operate our software services.
- Name and dealership or business name
- Email address and phone number
- Business address and location information
- Account and login information
- Subscription and billing information
- Motorcycle inventory and vehicle information
- Customer and business records entered by dealerships
- Documents and images uploaded to the platform
- Technical information necessary to operate, maintain and secure the service
Dealerships are responsible for ensuring that information they enter into Pre-Ride has been collected and used lawfully.
3. How We Use Information
We may use information collected through Pre-Ride to:
- Create and manage Pre-Ride accounts
- Provide dealership management features
- Operate dealership online showrooms
- Provide customer and technical support
- Manage free trials and software subscriptions
- Process software subscription payments
- Maintain and improve the platform
- Prevent fraud, misuse and security incidents
- Comply with applicable legal obligations
4. Payments
Pre-Ride may use third-party payment service providers to process payments for Pre-Ride software subscriptions.
Where payment information is collected directly by a payment service provider, Pre-Ride does not directly store complete card, UPI, banking or other sensitive payment credentials.
5. Dealership and Customer Data
Dealerships using Pre-Ride may enter information relating to motorcycles, customers, purchases, sales and other dealership business activities.
This information is provided and managed by the respective dealership.
Pre-Ride provides software infrastructure that enables dealerships to maintain these records. Pre-Ride does not become a party to motorcycle transactions conducted between dealerships and their customers.
6. Data Storage and Security
We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, misuse or loss.
However, no method of transmission over the internet or electronic storage system can guarantee absolute security.
7. Third-Party Services
Pre-Ride may use third-party service providers where necessary to operate the platform. These may include providers for:
- Payment processing
- Cloud hosting and infrastructure
- File and image storage
- Email delivery
- Security and technical services
These providers may process information as necessary to provide their respective services and may be subject to their own privacy policies and terms.
8. Data Retention
We may retain account and business information for as long as reasonably necessary to provide Pre-Ride services, comply with applicable legal obligations, resolve disputes, prevent fraud and maintain legitimate business records.
9. Your Responsibilities
Users are responsible for maintaining the confidentiality and security of their account login credentials.
Dealerships are responsible for the information uploaded or entered into their Pre-Ride account and for obtaining any permissions or consent required before storing personal information relating to their customers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Pre-Ride, applicable requirements, technology or our business practices.
The latest version will be published on the Pre-Ride website with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, your information or the Pre-Ride service, please contact us using the contact information provided on the Pre-Ride website.